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Behind Every Successful Project is Great Teamwork: How We Built DoctorYan

September 3, 2025

When you visit a doctor, you want the process to be simple. You want to find the right specialist, book an appointment fast and trust that your personal data is safe.

This was the idea behind DoctorYan – the first Armenian app that connects patients and doctors directly. And we are proud to say: our team was the one who brought this vision to life.

But like every great project, it came with its own challenges.

The Challenge

The DoctorYan team approached us with a big mission:
Build a platform where patients can search for doctors, book visits online and leave reviews – all in one place.

 

At first, it sounded simple. But when we looked deeper, we saw the complexity:

  • Sensitive data security: medical information is private and had to be strongly protected.
  • Scalable architecture: the app needed to serve both a few hundred users at launch and thousands later.
  • Doctor workflows: doctors needed a smart calendar and booking system, not just a “book now” button.
  • Trust building: reviews had to be real, not spam or fake feedback.
  • Multilingual design: the app had to work equally well in Armenian, Russian and English.
  • Support team control: the DoctorYan staff needed one place to manage doctors, patients and bookings without technical skills.

 

We knew it was possible. But it required the right mix of design, technology and teamwork.

Our Approach

We worked side by side with the DoctorYan founders and medical experts. Every week, we tested ideas, collected feedback and improved the product. Here are some highlights of our journey:

1. Designing for Patients

We kept the interface clean and friendly. Searching for doctors is as easy as typing a name or specialty. Booking an appointment takes only a few taps.

2. Building the Doctor Partner App

For doctors, we created a separate app – DoctorYan Partner – where they can:

  • See daily and weekly schedules
  • Confirm or cancel bookings
  • Manage profiles and specialties
  • Track and respond to patient reviews

This turned the app into a digital assistant for doctors.

3. Developing the Support Dashboard

To help the DoctorYan team manage the platform, we built a user-friendly web dashboard. With this tool, the support team can:

  • View and approve new doctor registrations
  • Monitor patient bookings and cancellations
  • Manage reviews and feedback
  • Control system settings without technical help

This dashboard gave the DoctorYan team full control in one place, making daily operations smooth and efficient.

4. Securing the Platform

We implemented encrypted connections (HTTPS + SSL) and role-based access control so only the right people see the right data. We also added a data deletion option for users who want full control over their information.

5. Handling Growth

We built the backend on cloud servers that scale automatically. Whether it’s 100 users or 10,000, the system runs smoothly without slowing down.

6. Trust Through Reviews

We added a verification system: only real patients who booked through the app can leave feedback. This way, reviews are authentic and trust grows naturally.

The Results

Thanks to teamwork, DoctorYan is now a trusted healthcare app in Armenia:

  • 35,000+ patients registered
  • 1,000+ doctors using the platform
  • 2500+ reviews written by real patients
  • A support dashboard that keeps everything under control
  • Regular updates with new features and improvements

 

Websire link: https://doctoryan.am/